The Grid Works For You.

I. Definitions

Website means this website, operated by PlugSeed.

Controller means the PlugSeed entity named in the Legal Notice above, which determines the purposes and means of processing personal data collected through this website.

Personal data means any information relating to an identified or identifiable natural person.

Processing means any operation performed on personal data, such as collection, storage, use, or disclosure.

GDPR means Regulation (EU) 2016/679, the General Data Protection Regulation.

II. What data we collect, and why

Pilot Programme request form — when you submit the form on this website, we collect your full name, work email address, organisation, and any message you provide. This is used solely to respond to your enquiry and assess a potential pilot or business relationship. Legal basis: Art. 6(1)(f) GDPR (our legitimate interest in responding to business enquiries directed to us) or, where applicable, Art. 6(1)(a) (your consent, given by submitting the form).

Private team/investor area — access to the password-gated area of this website is checked entirely in your browser. No password, username, or access attempt is transmitted to or stored by us.

Cookies and tracking — this website does not currently use analytics, advertising, or tracking cookies of any kind. If that changes, this policy will be updated accordingly and, where required, a consent mechanism will be added.

III. Who receives this data

Submitted form data is processed internally by PlugSeed. It is also passed to Resend, a transactional email service, solely to deliver your enquiry to our inbox — Resend acts as our data processor for this purpose. Our website is also hosted via Vercel and GitHub, which may incidentally process data as part of providing hosting infrastructure.

IV. International data transfers

Depending on the hosting region and configuration of the providers named above, data may be processed outside the European Economic Area. [To be confirmed and detailed here once infrastructure and provider data-processing agreements are finalised — e.g. Standard Contractual Clauses or an adequacy decision, as applicable.]

V. Retention period

Pilot Programme enquiries are retained for as long as needed to respond to your request and pursue any resulting business relationship, and are then deleted or anonymised, unless a longer retention period is required by law (e.g. for business correspondence or accounting purposes).

VI. Your rights under the GDPR

You have the right to request access to the personal data we hold about you, to request rectification of inaccurate data, to request erasure ("right to be forgotten"), to request restriction of processing, to object to processing based on legitimate interest, to request data portability, and — where processing is based on consent — to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

You also have the right to lodge a complaint with the data protection supervisory authority competent for the Controller's registered office (e.g. the Austrian Datenschutzbehörde or the Portuguese CNPD, depending on the confirmed operating entity).

VII. Contact

For any privacy-related question or to exercise your rights, contact us at management@plugseed.com [or a dedicated privacy contact, once assigned].

Our commitment

Integrity and accountability matter to us regardless of company size. We want anyone — team members, advisors, pilot customers, or suppliers — to feel able to raise a genuine concern about misconduct, safety, or compliance without fear of being disadvantaged for doing so.

Where we stand legally, honestly

The EU Whistleblower Protection Directive (2019/1937) requires companies with 50 or more employees to maintain a formal internal reporting channel, with statutory response deadlines and independent case handling. PlugSeed does not currently meet this threshold, so a formal channel of that kind is not yet a legal requirement for us — we are not claiming to have one, and we think it would be misleading to present heavier infrastructure than we actually operate at this stage.

How to raise a concern today

In the meantime, you can raise a concern directly by emailing management@plugseed.com, marked "Confidential." It will be handled personally and discreetly by the founding team, kept confidential to the extent legally possible, and you will not be disadvantaged for raising a genuine concern in good faith.

As PlugSeed grows, we intend to put a more formal, independent reporting channel in place well ahead of the point where it becomes a legal requirement — this section will be updated when that happens.